Cancellation Policy

At Wreck It Corp, we understand schedules can change and unforeseen circumstances can arise when you need to cancel, reschedule, or change your bookings. To ensure we can accommodate all of our valued clients, we kindly request adherence to our cancellation policy as stated below.

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1. Cancellation Notice

Clients must notify us of cancellations or booking changes at least 24 hours in advance.

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To cancel, reschedule, or change your bookings:

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• Online bookings of registered users: Login to your account and go to My Bookings to cancel, reschedule, or change your upcoming bookings.

• Online bookings of non-registered users, phone bookings, or in-store bookings: Please contact us directly at (814)380-3079 or visit our store at 200 E. Calder Way, State College, PA 16801, during our business hours.

 

2. Late Cancellations
 

Cancellations made within 24 hours of the reserved time slot will incur a 50% charge of the total booking cost.

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This fee compensates our team for the time to prepare your booked packages/add-ons/events and setup the room specifically for you.

 

3. No-shows
 

Failing to show up for your scheduled time slot without prior notification will result in a 100% charge of the total booking cost.

 

4. Late Arrivals
 

We understand delays can happen. However, clients arriving more than 15 minutes late may be asked to wait until a room is available. If no room is available on the day, we need to reschedule your booking to a different day and time slot. This ensures we can provide the best service to you and our other clients.

 

5. Exceptions
 

We recognize emergencies and special circumstances can occur. Exceptions to our policy are made on a case-by-case basis at the discretion of Wreck It Corp management.

 

6. Booking Payment
 

All bookings must be fully paid at the time when the bookings are placed. A booking can be canceled and refunded in accordance with our cancellation policy.

 

7. Refunds
 

Cancellation fees are non-refundable. Refunds will be made in the same method as the original payment method. For non-cash payment methods, it may take up to 10 business days for the refund to be credited to your account.
 

8. Your Agreement
 

By placing a booking, you acknowledge and agree to our cancellation policy. This policy allows us to manage our schedule and provide the best service to all clients.

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9. Contacting Us
 

For any questions about this policy, please reach out to us at (814)380-3079 or visit our store at 200 E. Calder Way, State College, PA 16801, during our business hours.